📜 Terms and Conditions
Welcome to Raymand Kala! By accessing or using our website, you agree to the following terms and conditions:
1. 🛠️ Definitions
- Company: Raymand Kala
- Customer: Any individual or entity visiting our website or making a purchase.
- Products: Goods offered for sale by the Company.
2. 🌐 Website Usage
Customers agree to use the website solely for lawful purposes and to refrain from any activity that may harm the website or other users.
3. 🛒 Products and Services
We strive to provide accurate and up-to-date information about our products. However, we do not guarantee that product descriptions or other content on our website are error-free.
4. 💲 Pricing and Payment
All product prices are displayed in U.S. dollars ($). We reserve the right to change prices at any time without prior notice. Payments must be made through the methods specified on our website.
5. 🚚 Shipping Terms (Incoterms 2020)
We offer three shipping options based on Incoterms 2020:
- EXW (Ex Works): Delivery at our premises; the customer assumes all costs and risks of transportation.
- FOB (Free On Board): Delivery on board the ship at the port of origin; we bear costs and risks up to this point.
- CIF (Cost, Insurance, and Freight): We cover transportation and insurance costs to the destination port; the risk transfers to the customer after loading.
6. 🔄 Return Policy
Customers may request a return within [specified time period, e.g., 7 days] from the date of receipt, provided the product is in its original condition and unused. Return shipping costs are borne by the customer unless the product is defective or incorrectly shipped.
7. 🔒 Privacy
We are committed to protecting customers’ personal information and use it solely for processing orders and improving services. Personal information will not be disclosed to third parties without customer consent, except as required by law.
8. ⚖️ Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
9. 🔄 Changes to Terms and Conditions
We reserve the right to change these terms and conditions at any time. Changes take effect upon posting on the website, and continued use of the website constitutes acceptance of these changes.
10. ⚖️ Governing Law and Dispute Resolution
These terms and conditions are governed by the laws of the Islamic Republic of Iran. Any disputes arising from these terms will be resolved through amicable negotiation. If no agreement is reached, the matter will be referred to the judicial authorities of the Islamic Republic of Iran.
For any questions or concerns regarding these terms, please contact us at [contact information].